Customer Satisfaction Book


According to Chris, Customer Satisfaction is not just your promise, it is also your business. Reading this book will lead to the development and execution of a customer satisfaction plan that drives not only an increase in a business’s revenues and sustainability, but also impacts the people and communities they serve. By implementing the systems and practices discussed in the following chapters you will have developed a solid customer satisfaction plan. With this plan in place and employees trained, empowered and having clear expectations, you can expect to guarantee the satisfaction of your customers. (FREE Shipping)



Dimensions: 6 × 9 in SKU: CustomerSat-Book Category:

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Dimensions 6 × 9 in


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